bareMinerals Reviews

Communication was brilliant and my problem with changing my email was solved easily.
Thank you for your service.

Dealing with an order error the team were extremely helpful offering a quick resolution, requiring no effort on my part, including a good will gesture. Will definitely continue using this company.

I received the wrong shade of complexion rescue, not sure if this was my fault or an error on the website as it was acting a bit temperamental that day and I also had a problem with my login details. I found my order No off PayPal and sent this along to bare minerals. They are very kindly sending me a replacement (free)of the correct shade and allowed me to keep the wrong shade which I think will be able to use in the winter months as not a big difference. I have used bare minerals for 8 years now and don’t think I will ever change it blends in so good and leaves no lines ? I have also used the bare minerals site for most as they quite often have great offers

Great, fast and efficient customer service ?

I was unfortunately sent the wrong shade of foundation, however, with one phone call the matter was resolved quickly, thanks to Stephanie the process was made simple.

I had trouble with your website and when trying to order I got in a muddle when checking my bank account realised I was going to be charged for something I did not want Stephanie was very polite and very helpful and sorted everything out for me she was a star

Excellent shopping experience great communication and lovely products as always!

Excellent customer care, very fast resolve.
Highly recommend

A quick reply to my emailed query and a helpful and full response.

Even though my item came damaged, no fault of bare minerals royal mail is where the blame lies. Bare minerals sorted out the problem immediately and sent out a replacement the very next day. Thanks ?

Had a problem with my order, which was my fault I think amd customer services, Stephanie, in particular couldn't have been more helpful. Got it all sorted and my amended order is on its way. Thank you so much

Stephanie at customer services has been fantastic today. I had a parcel go missing through royal mail. Stephanie has sorted that out and explained what to do. I had to reorder on express delivery but the charge is being cancelled for me. I really do appreciate her help today

My product seemed to be hard to get so I emailed the customer support team at Bare Minerals.
As fewer beauty consultants with stores closing this was an excellent decision.
Friendly, very prompt reply. Advising on alternatives and availability. Brilliant ?

Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been dispatched quickly. Unfortunately my discount code didn’t apply but Aurore in customer services sorted this out for me quickly- thank you ?

Fantastic customer service